Top tips to maintaining and having your boiler serviced

Plumbco Services Southend provide our customers with peace of mind when it comes to boiler safety, we are boiler breakdown and repair specialists, with over 26 years combined experience in the Southend, Westcliff and Shoeburyness areas. We have put together the below boiler servicing guide to assist our customers with those everyday boiler repair questions.

Why should I get my boiler serviced and how often?

The simple answer is that you should get your boiler checked for safety and efficiency reasons, ideally on an annual basis. However, unless you are renting your property out to tenants there is no legal requirement to do so.

That being said, as it is one of the most important features of your home providing hot water and central heating, an annual boiler service can be good practice to follow. It can be a great way of identifying issues before they develop into more serious problems. Not only can it ensure the efficiency of your boiler but it is a brilliant safety check. Faulty boilers can account for up to 250 hospitilisations a year for non-fire related carbon monoxide poisoning. So for protection and peace of mind it is worth getting your boiler checked.

Regular services can also help save money and reduce costs. Ensuring your boiler is running efficiently  means that you will not see any unexpected rises in your energy bills and identifying issues before they progress means saving money on future repairs.

The Service

Plumbco Services Southend offer a competitive and professional service. As qualified gas engineers with over 26 years experience, you can be assured that our servicing will be of the highest quality.

We offer a thorough service, carrying out a number of tests to ensure that your boiler is both safe and efficient.

Call us on 07789 424 640 or email We look forward to hearing from you.

Boiler service checklist

  • Boiler controls – to ensure that they are functioning correctly
  • Gas and pressure flow
  • Internal main components
  • Flue and combustion releases
  • Safety devices
  • Water and gas pipework
  • Electrical connections
  • Seals – to ensure that they are intact

We will also ensure that there are no traces of carbon monoxide in the air. As it is invisible to the naked eye and odourless we need to ensure that your home has no exposure. Even the smallest amount of exposure can have negative impacts on your health. We will also be able to assist with fitting a carbon monoxide detector if you do not currently have one in your home.

As well as carrying out the service we will be on hand to provide any information or advice to help you  maintain your boiler.

We offer competitive pricing and cover Southend and the surrounding area, so please get in touch if you would like to discuss pricing.

Call us on 07789 424 640 or email We look forward to hearing from you.

Is my boiler broken?

Annual boiler services are a great way of identifying issues early to prevent future problems, however, we all know that this doesn’t stop boilers from breaking.

The safety aspects aside, the inconvenience of not having access to hot water or central heating on a cold day can be extremely frustrating.

However, if you smell gas, the risk could be even bigger than you think.

You should never try and fix a boiler yourself, not only can this be fatal but working on a boiler without  the relevant experience can invalidate your warranty.

However, there are certain things you can check if you think there may be an issue with your boiler.

  • Check your gas supply – if you think there may be an issue with gas supply then check other appliances such as gas hobs.
  • Check your power supply – If you don’t have power you won’t be able to ignite your boiler. Most boilers now have a digital display so check whether that is on.
  • Check your condensation pipe – On very cold days the pipe can freeze causing your boiler to shutdown for safety.
  • Check the thermostat – Are the controls still set correctly?

Other symptoms may be a cause for concern and may warrant calling out a gas engineer, such as:-

  • Are you using more gas than usual? This could be the sign of a leak.
  • The colour of the pilot light – The flame should be blue, if it is yellow or orange there may be an issue.
  • Are there any noises or banging coming from the boiler?

Whatever the cause for your concern, boilers are an important and dangerous feature in your home. The best course of action is to always call out a qualified gas engineer. PlumbCo Services are your trusted company in Southend offering friendly, trusted and competitive priced services.

Call us on 07789 424 640 or email We look forward to hearing from you.

As a landlord you have a legal responsibility to ensure that all gas appliances within your rental accommodations are certified safe by a registered Gas Safe engineer.

A gas safety needs to be performed every 12 months. The Gas Safety (Installation and Use) Regulations 1998 outline the duties of landlords to ensure gas appliances, fittings and chimneys/flues provided for tenants are safe.

Plumbco Services Southend are registered with Gas Safe and have a combined 26 years’ experience working with many agents and landlords within the Southend area, helping to assist them in meeting these obligations.

Landlords – What are your responsibilities?

Whether you are a first-time landlord or a property professional with years of experience Plumbco want to ensure you meet all legal obligations and understand Gas Safety Legislation. This article will answer questions such as; Who is a Landlord? What happens If you get a new Gas Safety before the old one expires? If I let out a narrow boat will I need a Gas Safety? We hope that you find it helpful.

Who is a Landlord?

The first thing to consider is, are you a Landlord? A landlord is anyone who rents out a property they own under a lease or a licence that is shorter than seven years.

There are many different scenarios in which Landlords can find themselves, below covers some categories of Landlord and whether you need a Gas Safety.

Short-term landlord (less than 28 days): Landlords duties apply where a property has been rented out for less than 7 years- GAS SAFETY REQUIRED.

Long-term landlord (more than 28 days but less than 7 years): Landlords duties apply where a property has been rented out for less than 7 years – GAS SAFETY REQUIRED

Long-term landlord (more than 7 years): If there remains an implied tenancy arrangement, such as where accommodation is provided as part of a job, such as a Vicar or Publican then we recommend that you carry out the landlord’s duties for the property. GAS SAFETY ADVISED IN SOME INSTANCES

Who is Responsible for arranging a Gas Safety, Me or My Agent?

At Plumbco we deal with both agents and Landlords but whose responsibility should it be to organise a gas safety?

The simple answer is it depends on what your contractual agreement is with your agent. The management contract you sign with your agent should clearly specify who is responsible for the maintenance, gas safety check duties and associated record keeping. If the contract specifies that the agent is responsible, the same duties under the Gas Safety (Installation and Use) Regulations 1998 that apply to a landlord apply to the agent. If the contract is unclear, the duties remain the responsibility of the landlord.

What type of accommodation needs a Gas Safety certificate?

If you qualify as a landlord, then you need to be aware that you are responsible for the safety of yourtenants. Your legal duties apply to a wide range of accommodation, if it is occupied under a lease or license. These include but are not limited to;

  • Residential premises rented out by local authorities, housing associations, private sector landlords, co-operatives and hostels.
  • Rooms, let within bedsit accommodation, private households, bed and breakfast accommodation and hotels.
  • Rented holiday accommodation such as chalets, cottages, flats, caravans and narrow boats on inland waterways.

Your responsibilities & legal requirements

If you let a property equipped with gas appliances, you have three main responsibilities under UK law:

  • The responsibility to maintain:
  1. Gas pipework, appliances and chimney/flues, ensuring they are in safe working order.
  2. Gas appliances should be serviced in accordance with the frequency given in the manufacturer’s instructions. If these are not available, annual servicing is recommended unless advised otherwise by a Gas Safe registered engineer.
  3. Any gas appliances owned by tenants are not the landlord’s responsibility, however the connecting pipework and flue (if not solely connected to the tenant’s appliance) remains the responsibility of the landlord to maintain.
  • Gas safety checks:
  1. You or your agent must arrange for all gas appliances and flues to be safety checked annually by a qualified Gas Safe registered engineer.
  2. New regulations introduced in April 2018 allow a landlord to arrange for a gas safety check to be carried out any time from 10-12 calendar months after the previous check whilst still preserving the original check expiry date.
  3. Where a gas safety check is carried out less than 10 months or more than 12 months after the previous gas safety check this will have the effect of ‘resetting the clock’ and the new deadline date will now be 12 months from the date of this latest gas safety check.
  4. Landlords are not responsible for safety checks on gas appliances owned by the tenant or any flues that solely connects to tenants own gas appliances.
  • Record:
  1. A record of the annual gas safety check should be provided to your existing tenants within 28 days of completion, or to new tenants upon the start of their tenancy.
  2. If the rental period is less than 28 days at a time you may display a copy of the record in a prominent position within the dwelling.
  3. You’ll need to keep copies of the record for at least 2 years. If you have benefited from the new regulations allowing flexibility in timing of gas safety checks, records must be kept until two further gas safety checks have been carried out.
  4. As well as safeguarding your tenants it is also important to perform a gas safety as without one you will be unable to issue a section 21 notice

If you need more information, then please click here.

Tenants – what are your gas safety responsibilities?

 As a tenant It is in your best interests to let a Gas Safe registered engineer carry out a gas safety in your property. However don’t forget to ask to see their Gas Safe ID card first! It may also be a good idea to check with your landlord if you aren’t expecting an engineer to call.

Gas safety inspections

If you need a Gas Safety Inspection, then please do not hesitate to contact Plumbco Services Southend.

What is it and how to check the gas safety register?

Plumbco Services Southend are Gas Safe registered which means we can legally carry out all types of gas works. 

The Gas Safe Register is the official gas registration body for the United Kingdom, by law all gas engineers must be on the Gas Safe Register.

Gas Safe Register replaced CORGI as the gas registration body in Great Britain and Isle of Man on 1 April 2009 and Northern Ireland and Guernsey on 1 April 2010.

Gas Safe registered engineers carry an identity card which consumers are encouraged to ask an engineer for before they have gas work carried out in their home.  The front of the card has a photograph, a registration number and an expiry date and the reverse shows the different categories of work that the engineer is qualified to undertake, e.g. cookers, boilers, gas fires.

If you need gas work done in your home or workplace, you can use the different search options below to find a registered business or check an engineer is registered and qualified for the work you need doing.

Gas safe plumber - southend on sea
Gas safe plumber – southend on sea

How to check the gas safe register

If you need to check an engineer or business is Gas Safe Registered then visit either:

  1. Check if a business is currently Gas Safe registered by entering their business registration number (1-6 digits) or their trading name. If you do not know their registration number or business name or it is not returned as a search result, please call 0800 408 5500 and the gas safe register will be able to confirm the businesses registration status for you.
  2. To check if an individual engineer is currently Gas Safe registered you will need to know their unique 7-digit licence number. You will find this on the engineer’s Gas Safe ID card.

Please note that engineers are issued with a new ID card annually, and each new card will have a different licence number.

What does the Gas Safety Register do?

From 1 April 2009 Gas Safe Register took over the running of the mandatory gas registration scheme for plumbing and heating engineers working legally with gas.

The purpose of the Gas Safe Register is to protect the public from unsafe gas work. It does this in two main ways, operation of the Register itself e.g. ensuring that the list of competent and qualified engineers is accurate and up to date, inspecting the work of Gas Safe registered engineers and investigating reports of illegal gas work. The second area is to conduct public awareness campaigns to raise awareness of gas safety issues.

Please note: Gas Safe Register, not CORGI is now the watch dog for gas safety in the UK.

What is the reason for the Gas Safety Register?

  • raise awareness of carbon monoxide poisoning to the general public
  • provide gas safety advice
  • maintain the mandatory register of competent businesses working with gas
  • ensure that gas safe registered businesses carry out work safely and in accordance with current legislation
  • provide consumers with information about gas safe registered businesses in their area

For more information visit Gas Safe Register website:

Remember, always check that the installer holds a valid Gas Safe Register card.

Plumbco Services Southend registered gas safety engineers

We are pleased to say that all our heating engineers are Gas Safe Registered and carry Gas Safe Register ID cards. They are qualified to carry out all types of gas work including:

  • Combustion Analysis
  • Range Cookers
  • Fireplaces
  • Gas Boilers
  • Central Heating Systems
  • Meters
  • Ovens/Cookers
  • Pipework
  • Tumble Dryers
  • Unvented Cylinders
  • Warm Air Systems
  • Water Heaters

24 hour emergency callouts

We can provide assistance 24 hours a day in case of an emergency, please call us on 07789 424 640.

Areas we work in.

Based in Southend-on-Sea Plumbco Services covers the Southend and Essex Areas, click below to see some of our latest work in your area.

  • Southend-On-Sea
  • Westcliff-on-Sea
  • Leigh-on-Sea
  • Basildon
  • Benfleet
  • Rochford
  • Hockley
  • Essex

Here’s a recently fitted ideal logic max for a happy customer in Leigh on Sea, Essex. We changed all the old radiator valves and installed new trvs, and finished off with a system flush.

Ideal Logic Max Boiler Fitted In Leigh on Sea

1. Measure Up precisely

Before you start designing your bathroom you need to accurately measure it. This must be done carefully and exactly in order to design the best bathroom for you and the space. Remember – measure twice and cut once!

Plumbco Services will take care of this for you if you need us to.

2. Choose your layout

Even the dreamiest bathroom has to deal with plumbing drains, water lines, and vent stacks. Bathroom floor plans generally fall into one-, two- or three-wet-wall layouts. A wet-wall refers to the way your fittings (bath, shower, toilet, basin etc.) are plumbed into the bathroom. This determines where to run plumbing lines and pipes to the fittings themselves.

A one-wet-wall layout has the toilet; sink and shower fitted along the same wall in the bathroom, and tends to be relatively cost effective due to the uncomplicated plumbing required With a two-wet-wall layout, you can have your shower plumbed in on one wall and your toilet and sink in another. A three-wet-wall layout enables you to plumb the toilet, sink and shower onto three different walls. This can be an expensive option, but it does give you more choice.

3. Flooring:

The most important thing about your bathroom floor is that it’s waterproof and non-slip. The most popular choice, of course, is tiles, as these are the most durable when confronted with moisture and steam. There are a range of colours, styles and finishes to choose from. Tiles will more than likely stand the test of time, more so than other types of flooring. You can also choose to have vinyl if you have a smaller budget.

4. Lighting

As bathrooms are often placed next to the bedroom, lighting should be considered carefully. You don’t want bright lights flashing on in the middle of the night – it’s not comfortable for the person taking a trip to the bathroom, or for the person asleep next-door. Also consider how clever lighting can transform the look and make a bathroom feel larger.

5. Ventilation is important

You don’t want damp to occur in your bathroom, especially in an ensuite placed so close to the bedroom, which is why extraction needs to be considered. Make sure the room is well ventilated, as you certainly don’t want steam flowing into the bedroom, nor do you want your extraction to be too loud.

Plumbco Service are here to assist you all the way so please get in contact for a free consultation.